Thank you for shopping at Yara Handmade! We want to ensure that you’re completely satisfied with your purchase. Please read our Refund & Return Policy carefully.
Return Policy:
- We accept returns within 14 days of receiving your order.
- To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
- Customized or personalized items, including jewelry made to order, cannot be returned unless there is a defect or error in the product.
- To initiate a return, please contact us at the email address or phone number provided below.
Refund Policy:
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, a refund will be issued. Since we offer cash on delivery as the payment method, the refund will be processed as a bank transfer or other arrangements, depending on the region.
- The cost of return shipping is the responsibility of the customer unless the item is defective or incorrect.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund based on the situation.
Non-Returnable Items:
- Some products may not be eligible for return, such as personalized or custom-made items.
If you have any questions or concerns about your return, please feel free to contact us at [email protected].